Project Information:

: 31
: Heater Water Leak
: Overflow pipe and pressure valve seal leak. Contact Mountain Mechanical to conduct an inspection and get the issue findings for correction.
: Joel Richard Jacobson
: Mountain Mechanical
Narrative  

Additional Information:
: 2022-06-14
: 2022-06-14
: $500.00
: $585.00
: Environmental
: Archived


Project Tasks: 1
Task Name: Contract Vendor
Start Date: 2022-06-14 End Date:
Description: Make a buy decision on whether I choose a quick vendor or make a thorough decision on which vendor has the best reputation and feedback.
Cost:
Is Critical?:
Logged By: Joel Richard Jacobson
Successor Task:
Predeccessor Task:

Summary Issues Recorded: 3
Issue Name: Cheap brand from another vender
WBS: 1 Logged By: Joel Jacobson
Problem/Success: System expansion tank shoulds hold for approximitaly 4 years. It lasted 2 years.
Impact: This issue cause a flood and stai nthe carpet. Cleaning supply and equipment has to be bought to conduct a deep clean of the carpet.
Recommendations: Make sure if you already had a company who provide service and maintnace to your boiler and water/heater system continue working with that company as external party might not use the proper equipment.
Follow-up:
Followed By:
Phase: Closing
Category: Project Lessons Learned
Issue Name: Space Allocation.
WBS: 2 Logged By: Joel Jacobson
Problem/Success: Space constraint to the contractor to work on replacing components.
Impact: Affected duration of the time to be worked on. Increased from 1 hour to an hour and a half.
Recommendations: In the long run, the Heater unit should be the same location as the laundry room for better space.
Follow-up:
Followed By:
Phase: Executing
Category: Project Time Management
Issue Name: Overwork drying carpet
WBS: 3 Logged By:
Problem/Success: late resolution conducted
Impact: water keep leaking and took long to contact someone
Recommendations: identify the problem and correct as soon as possible
Follow-up:
Followed By:
Phase:
Category:

Project Risks: 2
Risk Avg. after response:
26.00% / 100%

R1: Repairing Damage Carpet
Description: With the overflow of water from the broken valve, a new carpet has to be replaced in the hallway.
Likelihood vs Impact: 5*3
Risk Level: 15 - Medium
Action: There are cleaning supplies against mold and preventing carpet from crisping. Add ventilation and fans to dry the carpet quickly.
Response Level: 10.00
Logged By: Joel Jacobson
Response Type: FalseFalseFalseFalse
R2: Generic Component
Description: Replacement part is not original from the vendor and there is a potential to have parts failure of malfunctions.
Likelihood vs Impact: 1*3
Risk Level: 3 - Low
Action: Call company to replace part with the appropiate part.
Response Level: 3.00
Logged By: Joel Jacobson
Response Type: FalseFalseFalseFalse

Attached Files: 4
Document: Heater Pressure Valve
Document Type: image/jpeg
Description: Leaks whe heater kicks-in.
Uploaded by: Jake
Uploaded Date: 2022-06-13
Document: Overflow Pipe Leak
Document Type: image/jpeg
Description: Whenever heater kicks-in the over flow pipe start pushing water out.
Uploaded by: Jake
Uploaded Date: 2022-06-13
Document: Receipt of work
Document Type: image/jpeg
Description: Receipt of the work been done.
Uploaded by: Jake
Uploaded Date: 2022-06-13
Document: New installed expansion Tank
Document Type: image/jpeg
Description: The expansion tank is designed to handle the thermal expansion of water as it heats up in the water heater, preventing excessive water pressure.
Uploaded by: Jake
Uploaded Date: 2022-06-13

Feedback Provided: Average Rating: 5.00 out of 5
2022-06-27
Rating Scale: 1: Strong Disagree, 2: Disagree, 3: Neutral, 4: Agree, 5: Strong Agree
Question Rating 1-5
5
5
5
5
5
5
5
It went success as the technician on the work order was the person who upgraded the system initially. He knew that system.
Timeframe went smooth for about 2 hours.
Cleaning the carpet and detailing.
Seen Water heater system with new parts.
None.
N/A